Privacy Policy

Last updated: June 15, 2023

At Aeroloom Weather Forecast ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our newsletter
  • Contact us through our support channels
  • Participate in surveys or promotions

This information may include:

  • Name
  • Email address
  • Phone number
  • Location data (if you choose to share it)
  • Payment information (for premium services)

Automatically Collected Information

When you use our services, we automatically collect certain information, including:

  • Device Information: Hardware model, operating system, unique device identifiers, mobile network information
  • Log Information: IP address, browser type, access times, pages viewed, referring website
  • Usage Data: Features used, time spent on services, search queries
  • Location Data: Approximate location derived from IP address or precise location (if you grant permission)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember user preferences
  • Analyze service usage
  • Deliver targeted advertisements
  • Improve our services

For more information, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services
  • To deliver personalized weather forecasts and alerts
  • To respond to your inquiries and provide customer support
  • To send administrative information (account verification, changes to terms)
  • To send marketing communications (if you've opted in)
  • To detect, prevent, and address technical issues
  • To conduct research and analysis to improve our services
  • To comply with legal obligations and protect our rights

We may aggregate or anonymize data for statistical purposes, ensuring it cannot identify individual users.

3. Sharing Your Information

We may share your information in the following circumstances:

Service Providers

We engage third-party companies and individuals to:

  • Facilitate our services
  • Provide services on our behalf
  • Perform service-related services
  • Assist in analyzing how our services are used

These third parties have access to your information only to perform these tasks and are obligated not to disclose or use it for other purposes.

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Aggregated Data

We may share aggregated, non-personally identifiable information with partners for research, analysis, or marketing purposes.

4. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide you with our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When we no longer need to retain your information, we will securely delete or anonymize it.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability testing
  • Access controls and authentication procedures
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You may request access to or correction of your personal information by contacting us.

Deletion

You may request deletion of your personal information, subject to certain exceptions.

Opt-Out

You may opt out of marketing communications by using the unsubscribe link in our emails or contacting us.

Cookies

Most web browsers allow some control of cookies through browser settings. See our Cookie Policy for more information.

Location Data

You can enable or disable location services through your device settings.

7. Third-Party Services

Our services may contain links to third-party websites or services not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We use the following third-party services that may collect information about you:

  • Google Analytics for website analytics
  • Stripe for payment processing
  • Mailchimp for email marketing
  • Weather data providers for forecast information

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@aeroloom.com
  • By mail: Aeroloom Inc., 123 Weather Lane, Suite 100, San Francisco, CA 94107
  • Through our website: Contact Page

We will respond to your inquiry within 30 days.